Word: dales
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Dates: during 2000-2009
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Remember to touch a personal chord," the instructor tells the class. "Make the other person feel important." Thus advised, the first graduating class of Bangalore's new Dale Carnegie Training center splits into pairs, each earnestly practicing a routine the students have spent four months learning. "Hi, my name is Gautam," I'm told while my hand gets a vigorous shake. Dazzled by the bright smile and seemingly effortless eye contact, I barely manage to mumble my own name before my companion moves briskly along and I find myself being asked what I do for a living. All around...
...Dale Carnegie Training--which teaches the self-improvement techniques in Carnegie's landmark 1936 book, How to Win Friends and Influence People--is one of several institutes that have opened shop in this high-tech hub to teach India's legions of ambitious IT graduates the finer points of life in the modern workplace. "I was overwhelmed when I moved to Bangalore last year. I saw all these people who looked so smart and spoke perfect English," says Pallavi Deshpande, 28. Her college in the central Indian city of Nagpur had given her a master's degree in computer science...
Enter Bangalore's finishing schools. "We spoke to companies, educational institutes and students across three states while preparing our course curriculum, and they all said there was a huge need to develop personal leadership and interpersonal and communication skills among graduates," says Pallavi Jha, chair of Dale Carnegie Training's Indian partner, Walchand PeopleFirst Ltd. A large part of the coursework is overcoming cultural differences. "The handshake, if you are a woman, is tricky," says Neetika Verma, a Dale Carnegie instructor. "We tell our female students, 'If a man doesn't reach out to shake your hand, take the first...
...spoke to companies, educational institutes and students across three states while preparing our course curriculum, and they all said there was a huge need to develop personal leadership, and interpersonal and communication skills among graduates," says Pallavi Jha, chairman and managing director, Walchand PeopleFirst Ltd., which is partnering with Dale Carnegie Training to offer courses in India. "We've had requests to train people at vice president level in presentation and networking skills...
...large part of the training is overcoming cultural differences. "The handshake, if you are a woman, is tricky," says Geetika Verma, an instructor at Dale Carnegie Training who has previously worked at Wipro. "We tell our female students, if a man doesn't reach out to shake your hand, take the first step and shake his hand. Show confidence." Other tips include learning to address everyone by their first name, and handling networking lunches and dinners. Another significant part is developing self-confidence. "Youngsters raised in lower-middle-class families and in smaller towns, when they manage to enter good...