Word: dealerships
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...local car dealership faces extinction, the square is learning to cope with the bureaucracy of a multinational company...
...Robert V. Beale, attorney of Bob Crumpler, whose Virginia car dealership franchise is being revoked by Nissan after he was secretly videotaped referring to a black employee as a "nigger...
...BACK Chrysler has become the most aggressive U.S. automaker in putting these retailing ideas to work. The company angered many of its dealers by giving CarMax a franchise to sell new Chryslers, Plymouths and Jeep Eagles in Norcross, Georgia, beginning next month. Chrysler is also testing a new-car dealership called MidPark Jeep-Eagle in Dallas, where the fixed-price vehicles carry discounts of $1,800 to $2,000 below the manufacturer's suggested retail price. "People appreciate a low-pressure place that offers a fair price," says MidPark co-owner Jim DeWolfe. That spreading realization could soon turn...
...lemon business promises to become lemonade. In Dearborn, Michigan, last week, nine of the nation's biggest and most powerful automobile dealership owners (annual sales: about $4 billion) announced plans to invest $100 million in a chain of 10 Driver's Mart superstores, manned not by commission agents but by salaried "sales consultants" offering "pre-owned," "nearly new" and "off-lease" autos at nonnegotiable, uniform prices. Driver's Mart plans to sell the reconditioned cars complete with warranties and 30-day return policies. "When you think of shopping for a car," urges Driver's Mart president Thomas Eggleston, "think Home...
...toward showrooms at a time when dealers must increasingly rely on rebates and other promotions to move them off their lots. "We're doing our best to keep the volume up by discounting, working on referrals and calling back customers," says Paul Spiegel, manager of a New York City dealership that sells Cadillacs, Buicks, Chevrolets and Geos. Such tactics can put dealers in a vise. "The Fed's rate hikes have dampened the ability of many Chevrolet customers to buy that new vehicle," says Bill Wolf, owner of Wolf Chevrolet/Geo in Belvidere, Illinois. "But it's difficult for a dealer...