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...month - twice as long as the usual year-end shutdown. Chrysler's sales were down 47% in November, even worse than the 37% decline for the industry over all. And all the grim headlines about Detroit's uncertain future aren't helping local salesman. At this sprawling dealership in suburban Kansas City, the biggest problem facing auto salesmen is squeamish buyers spooked by too much talk about bailouts and bankruptcies. "Our problem is getting them in the door," Sullivan said of his nervous customers. So Friday's announced $13 billion rescue package for GM and Chrysler was good news...

Author: /time Magazine | Title: Selling Dodges in a Downturn: Upbeat in Kansas | 12/22/2008 | See Source »

...Then in September, Thompson cut his own salary 30% and slashed the rent the dealership pays him for the land he owns underneath the cars. "The sacrifice starts at the top," he said...

Author: /time Magazine | Title: Selling Dodges in a Downturn: Upbeat in Kansas | 12/22/2008 | See Source »

...October was bleak: the dealership sold only 30 cars for the month compared with a normal 15-18 a week. But December's numbers are solid, he said, thanks in part to his deep roots in the community and solid ties to bankers. Compared to many dealers, Overland Park Jeep Dodge hasn't been troubled by lack of consumer credit. All of his 70 employees have safe jobs, Thompson declared...

Author: /time Magazine | Title: Selling Dodges in a Downturn: Upbeat in Kansas | 12/22/2008 | See Source »

...admitted car nut, he proudly shows off the vintage cars he keeps in a special area inside the dealership. There, 15 mint-condition cars gleam amid old Skelly gas signs and an antique manual pump frozen at 19 cents a gallon. A juke box features Sinatra, the Ink Spots and Peggy Lee. The colors are spectacular. There's the two-toned gray and salmon '55 Bel Air and the silky green '57 Thunderbird convertible. How could a country look at cars like that and not fall in love...

Author: /time Magazine | Title: Selling Dodges in a Downturn: Upbeat in Kansas | 12/22/2008 | See Source »

After my brother started working for a Ford dealership, my wife and I took advantage of the family plan and purchased a brand new 2004 Freestar minivan. Over the 2 1/2 years we owned the vehicle, we had to take it in to the dealer at least eight times for warranty work. The only thing worse than the quality of the vehicle was the quality of service I received. Not surprisingly, the dealership is now out of business. I wouldn't buy another Ford vehicle if the fate of mankind hung in the balance. Steve Devereaux, STATEN ISLAND...

Author: /time Magazine | Title: Inbox | 12/17/2008 | See Source »

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