Word: delight
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...think it was helpful to the undergraduates, but more importantly it really informed Bob about what was going on, and he really took delight in those sessions,” Houghton said in a telephone interview last night...
...directive appears on the second line of the highly circulated list of core values, pithy mantras that trip off the tongues of the company's 40,000 devoted employees. The five-item diktat begins, "We sell the highest quality natural and organic products available. We satisfy and delight our customers...
...Delight, grocery store--style, translates to a visual and material extravaganza, an ever-changing display of creativity, artistry, abundance, charm, eclecticism, authenticity, originality and extremely high quality, with each element served up with a large dose of surprise, not only because it is designed to do so but also because the age-old American supermarket is so devoid of anything remotely resembling enchantment...
...Whole Foods store in Austin, Texas, for instance, delight appears around one corner in the form of a secret "beer cave," a frosty grotto stocked floor to ceiling with unusual beers from all over the world. Customers can sample and even drink them as they shop. In Columbus, Ohio, delight materializes as 16 types of fresh heirloom eggs, their rainbow of colors displayed in a row of baskets so they can be chosen individually...
...every Whole Foods store, delight comes in the form of the pervading smell of freshly ground and brewed organic coffee (Whole Foods owns the beanery), the informative and amusing handcrafted wooden signs (PARMIGIANO-REGGIANO: THIS RAW MILD CHEESE IS THE FIRST ALL-NATURAL FOOD IN ITS ORIGINAL FORM SELECTED TO GO ON THE SPACE STATION) and, most conspicuously, from the rolling hills of Argentinean blueberries, heirloom tomatoes, Moro oranges and luscious produce, which seem to go on forever, even spilling out the door and into the parking lot in some locations...