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Admit it: seated in front of a PC with the name scratched off, you couldn't tell the difference between an IBM and a Dell, Compaq or Gateway. And would you care? Probably not. Buying a PC today is no more complex than getting, say, a toaster. Or, if you're looking at something really sophisticated, a microwave oven...

Author: /time Magazine | Title: PC Makers Get Crunched | 4/5/1999 | See Source »

...first run at it? Three letters: IBM.) There was a time in the mid-'90s when PC makers could count on ever more complicated applications requiring ever faster processors, causing consumers and businesses to upgrade PCs almost as often as Japan changed Prime Ministers. Sellers like Dell, Compaq, IBM, Gateway and Hewlett Packard got accustomed to 100% revenue-growth rates, while investors reaped heady returns: $1,000 invested in Dell in 1989 has grown to $640,000 today...

Author: /time Magazine | Title: PC Makers Get Crunched | 4/5/1999 | See Source »

...head into the millennium, it's a different market, one that has tech CEOs conceiving new strategies and tech analysts revising earnings expectations downward. In just a week, analysts lowered their share-price targets for Dell, Compaq and IBM. "Hardware margins are approaching [those of] grocery stores," says Roger Kay, research manager at IDC, a technology consulting firm...

Author: /time Magazine | Title: PC Makers Get Crunched | 4/5/1999 | See Source »

...that just 15 stocks (3% of the total) accounted for 52% of the index's gain last year. "The market" may be going up, but it's almost entirely on the backs of a favored few: GE, IBM, Wal-Mart, Merck--all Dow components--along with tech wonders Microsoft, Dell (which I own) and Cisco...

Author: /time Magazine | Title: Divided by 10,000 | 3/29/1999 | See Source »

...help is still free). I understand why this has to be. Margins in the PC business are thinner than Bill Gates' smile. Why should any PC maker have to fix the zillions of problems that can arise when consumers install their own software? A few enlightened manufacturers, such as Dell, offer free lifetime support for any software shipped on their machines. As PCs become interchangeable--one box much the same as any other--consumers should choose a vendor on the basis of customer support...

Author: /time Magazine | Title: Help-Line Hell | 3/29/1999 | See Source »

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