Word: delta
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Dates: during 1980-1989
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...industry seems to be settling down. U.S. carriers lost nearly $1.4 billion from 1980 through 1982, but they are expected to earn $1.5 billion in 1984, thanks largely to the economic rebound, tough cost cutting and the wiser use of new routes. Says David Garrett, chairman of Delta Air Lines, long one of the most profitable air-transport companies: "Once we get into 1985 and are completely into deregulation, we hope to see the industry stabilize...
...found that he can save more than 50% by going via Newark, some 1,000 miles out of his way. People Express's Houston-Newark-Columbus fare runs from $85 to $109, compared with $265 for a one-way, undiscounted coach ticket from Houston to Cincinnati on Delta. It does not matter to Loewenheim that he has to finish his trip with a two-hour bus ride (cost: $18) from Columbus to Cincinnati. Says he: "It takes a little longer, and you have to put up with some extra hassles. But the saving makes the time and effort definitely...
Delays are due in part to a lack of air-traffic controllers. Commercial flights are now directed by some 13,500 controllers, a drop of 2,850, or 17%, since President Reagan fired striking members of the Professional Air Traffic Controllers Organization in 1981. Says Delta Chairman Garrett: "The main reason for the delays is that the air-traffic system has not been brought back to where it was by the FAA." The agency has promised to add 1,400 controllers by Sept. 30 of next year...
...raised concerns about airline safety. "The margin of safety is growing thin," warns Henry Duffy, president of the Air Line Pilots Association. Fears were heightened this past summer by a spate of mid-air near collisions. In August, for example, a private aircraft came within 100 feet of a Delta jet carrying 146 people shortly after the larger plane left Washington. Nonetheless, most experts contend that U.S. skies remain remarkably safe. On regularly scheduled passenger flights last year, there were three fatal accidents out of 4.9 million departures, with a death toll of twelve. No fatalities have been recorded...
...cities it serves. For the most part, the industry has divided itself into two complementary groups. On the one hand are what some analysts call "the backpack and raisin" carriers such as People and Muse, which offer low fares. On the other are such established airlines as United, Delta, American and Northwest, which offer something for everyone while concentrating on travelers who want reasonable comfort and firm reservations. Yet another development has been the expansion of commuter and feeder lines, which provide service to small markets where major carriers have cut back...