Word: delta
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Dates: during 1990-1999
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...information Cronan has given the District Attorney challenges Delta's version of the events...
...Delta officials counter that Averell was in fact late for his flight...
According to Phil Orlandella, director of media relations for Logan International Airport, Delta officials have told him that Averell "came late, and a verbal altercation ensued at the check-in gate...
...Cronan maintained yesterday that Delta Airlines acted inappropriately...
...actions were contrary to Delta's stated policy of not giving away a seat on an overbooked flight without asking if there are passengers willing to give up the seat," Cronan said. "It is also contrary to the policy that if you arrive 20 minutes early, with a ticket, you will get your seat...