Word: delta
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Dates: during 2000-2009
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...starts with a lost bag - the black duffel Delta Airlines lost on my recent trip from Kansas City to New York City after a nightmarish day of travel: a canceled flight on a perfectly clear morning; a cumbersome rerouting through Atlanta; arrival at LaGuardia after 6 p.m., more than five hours late. When my bag failed to show up, I faced yet another missed connection: to the bus I needed to catch for the two-hour ride to my final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call...
...This seemed patently unreasonable. Delta had put me through a lot of trouble: canceling a flight, adding five hours of flying time to my day, losing my luggage. All I asked was the same courtesy accorded any passenger whose bag was lost by the airline: its return free of charge. But after three calls to the baggage folks, the best I could do was get the bag tracked (it eventually made it to LaGuardia). I was told that I had to either pick it up myself at the airport or pay a hefty delivery charge. Three times I asked...
...video-game community can't wait to hear it. Gamers and programmers thrive off new genres; they flood the Internet with thousands of mash-ups and remixes when most people think one version of a song will do. In fact, Baio already has ideas for future chiptunes experiments: Delta blues, Motown, or maybe Joni Mitchell's Blue. He just doesn't want to be the one to produce them. "The Kind of Blue musicians came together for one album and then broke up. It was a onetime project and this one is the same way," he says...
...definitely want to go into journalism? I heard you say in another interview you might want to be a football player. I'm confused. Now I'm [thinking] about being a pilot. I would want to fly a rocket - and Delta Airlines. They have TVs on every seat...
When you're piloting your Delta airplane, what's the menu going to be? Mangoes? I don't know...