Word: delta
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Dates: during 2000-2009
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...formality"). The next stop is England, where Soth's Mississippi exhibition runs at the Open Eye Gallery in Liverpool until Jan. 29. Shot over five years with a large-format camera, Soth's work depicts a journey that progresses from the Mississippi's snow-covered northern reaches to the Delta's squalor. But Sleeping by the Mississippi is less about the river than the spirit of wandering. This is classic American road-trip photography that captures the tender frailties of ordinary people like Charles, a model-plane buff in Vasa, Minnesota. Selections from the exhibition will move to the Minneapolis...
...biggest present for airline passengers, though, may be from Delta. Next week the nation's second largest carrier is expected to become the first of the so-called Big Six (American, Continental, Delta, Northwest, United and US Airways) to radically change its pricing policy nationwide, removing irritating ticketing rules like required Saturday-night stays, halving ticket-change fees to $50 from $100 and slashing fares on everything from first class to last-minute tickets...
...cost airlines like Southwest and JetBlue have long embraced such customer-friendly policies, but Delta is by far the biggest carrier to make such changes (America West Airlines started offering fairer fares in March 2002, followed by Alaska Airlines in February 2004). The airline hasn't published specific fares yet, but when it rolled out a test program in Cincinnati in August 2004, the highest ticket price to anywhere was $499 ($599 in first class). The delta.com website is also being revamped to ease the search for cheaper fares, as well as allowing passengers to get refunds and change tickets...
Other Big Six carriers will face pressure to follow, despite the industry's significant financial woes. "The other big airlines are sure to match Delta in order to compete," says analyst Vaughn Cordle of AirlineForecasts. "It's the beginning of the end of 'gotcha' pricing by the legacy carriers...
...Delta is also making major changes to its operations. At its home base in Atlanta, the airline is overhauling its entire schedule, hoping to limit future flight disruptions and delays. The airline will add 81 more flights and seven new destinations from Atlanta, but will spread all the flights out more over the day. It's a late Christmas present, but a welcome...