Word: delta
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Last month, all major airlines introduced a maximum commission payment of $50 for any round-trip domestic ticket with a base fare in excess of $250, according to an official statement by Delta Airlines...
...late night Delta flight from Chicago O'Hare in the summer of 1993, the junior pilot begins his normal interruptions about the names of the towns while passengers stare out of the window at the patches of light below, pretending they can see more than a tiny speck...
...captain finishes the announcements for the evening by reminding us that the champagne contest is a regular feature of his flights into Boise, and says that if we enjoyed it, we should remember to fly Delta, where 'we love to fly, and it shows...
...Delta ended that benevolent policy two weeks ago when it scrapped the 10% commission that airlines have paid agents to distribute tickets for domestic flights. Instead, Delta placed a $50 cap on fees for ticketing round trips costing $500 or more. American, United, Northwest, TWA, Continental and USAir swiftly joined the formation in moves that the industry says could save it $800 million this year...
...Valujet, a profitable 16-month-old Atlanta carrier that mostly plies the Southeast, has never issued tickets; travelers get confirmation numbers that they use to pick up boarding passes at airports. Southwest Airlines began offering all passengers the option of ticketless service this month. Even giants like United and Delta are testing similar systems. "As Delta becomes more competitive," says vice president Vincent Caminiti, "we are going to give consumers what they have been asking foršPrice! Price! Price!" Perhaps, but to get those savings, they may first have to accept chaos, chaos, chaos...