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Word: desks (lookup in dictionary) (lookup stats)
Dates: during 1990-1999
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Usage:

...atmosphere at the Project HEALTH help desk is a far cry from the HASCS help desk located in the Science Center basement. A folding table adjacent to the pediatric waiting room, the help desk is decorated with brightly colored, child-friendly posters and offers a variety of services. Volunteers, who attend the desk for two-hour weekly shifts, could be asked about local vocational training programs. "How do I become a nurse's assistant or a data entry specialist?" for example. Parents--many of whom are our age--might saunter over to the help desk to inquire about public camps...

Author: By Dafna V. Hochman, | Title: Helping Families Right Down the Street | 2/26/1999 | See Source »

...their children and keep them healthy. A frequent question could be "What are my local housing options if I am a single mother, recently evicted?" The answer to this question, which whole Kennedy School of Government classes try to solve, is immediately doled out by the undergraduate behind the desk...

Author: By Dafna V. Hochman, | Title: Helping Families Right Down the Street | 2/26/1999 | See Source »

...within a privileged sub-culture. As such, rather than service programs such as--GBLS (Greater Boston Legal Services), ABCD (Action for Boston Community Development), EA (Emergency Assistance) and LHA (Local Housing Authority)--we deal with an entirely different highly esoteric set of acronyms. Exasperated, we fantasize about a help desk that could guide us along our path, from FDO to IOP to GMAT...

Author: By Dafna V. Hochman, | Title: Helping Families Right Down the Street | 2/26/1999 | See Source »

Answering questions and referring patients to public assistance programs empowers and eventually transforms the help desk volunteers, according to campus co-coordinator Tiger E. Edwards '00. Although many of the students cannot legally drink or rent a car and some have yet to vote in a presidential election, they are specialists in the eyes of the patients as well as the BMC staff...

Author: By Dafna V. Hochman, | Title: Helping Families Right Down the Street | 2/26/1999 | See Source »

...need to study the Lorenz curve. The eye-opening experience of working with the BMC patient community provides a dramatic apotheosis of economic inequality in America. The help desk volunteers counsel families on the basics--how to secure housing, food, employment, vocational training and cash assistance--before ever having rented their own apartment, paying substantial income tax, breast-feeding a baby or signing a lease...

Author: By Dafna V. Hochman, | Title: Helping Families Right Down the Street | 2/26/1999 | See Source »

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