Word: donning
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Dates: during 1990-1999
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Bezos figured that the average Net start-up had a 1 in 10 chance of success; he gave himself a 30% chance. "That's actually a very liberating expectation, expecting to fail," he says. That's exactly what he told his first investors--family and friends: "I think there's...
This is how Amazon's other half lives. At least 40% of the work force labors in a distribution center or customer-service center. It's the blue-collar work of the Internet. Neon hair, body piercings and non-Caucasian skin tones are generously represented. And so is the Amazon...
As eBay's only full-time employee, Omidyar soon found himself thrust into a new and unwanted role: grievance officer. Buyers and sellers with complaints about each other were e-mailing him personally and asking him to step in. Omidyar urged them to work things out amicably between themselves. But...
But Hoyt had a hobby: making decorative glass beads. Thanks to eBay, her hobby is now her livelihood. She sells as many as 3,000 beads a month, for as much as $50 each. eBay has given her more than a new career. She refers without irony to the bead...
Moreover, eBay has exposed America as a nation of collectors. Matchbook covers, cast-iron witches' cauldrons, Pez dispensers, pneumatic grease pumps from the 1920s, Three Stooges memorabilia--you name it, some American somewhere collects it. "We define ourselves by our stuff," says Robert Thompson, president of the Popular Culture Association...