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...speed. So Chandrasekaran is also venturing to locales Indian techies in the past rarely considered worth the cost of a plane ticket. He has already stopped in Beijing and Singapore, and early in 2010, he'll head to Montevideo, São Paulo, Mexico City and the Middle East. "You need to make sure that you're more focused on growth everywhere," he says...

Author: /time Magazine | Title: Outsourcers Go Global | 1/11/2010 | See Source »

...between the 2004 and 2008 fiscal years compared with 29% in the U.S. That's why management at Infosys is targeting a long-term restructuring of the company's revenue base, decreasing the U.S. share from the current 65% to 40%, while raising the proportion coming from the Middle East, Latin America and Asia from about 12% to 20%. "The U.S. continues to grow," says S. Gopalakrishnan, CEO of Infosys, but "we can get higher growth rates in [emerging] markets...

Author: /time Magazine | Title: Outsourcers Go Global | 1/11/2010 | See Source »

...these hurdles are steadily being overcome. Since opening its first emerging-markets operations centers in China and Uruguay in 2002, TCS's annual revenues from Latin America, the Middle East and the Asia-Pacific region have surged from $160 million to $1.2 billion, or about 20% of total sales. "The investments we've made in emerging markets have all reached a critical size," says TCS's Chandrasekaran. TCS discovered that its expansion has opened up new opportunities to lure business from international clients. After struggling to convince Spanish companies to outsource to India, TCS found them much more comfortable outsourcing...

Author: /time Magazine | Title: Outsourcers Go Global | 1/11/2010 | See Source »

Baer, a former Middle East CIA field officer, is TIME.com's intelligence columnist and the author of See No Evil and, most recently, The Devil We Know: Dealing with the New Iranian Superpower

Author: /time Magazine | Title: The Khost CIA Bombing: Assessing the Damage in Afghanistan | 1/8/2010 | See Source »

...play their cards right, with a regional plan to expand economic development in Yemen and coordinate security, the sort of disaster seen in Afghanistan and Somalia can be avoided. "We've seen this movie before, and we know how it ends," says Christopher Boucek, an associate in the Middle East program at the Carnegie Endowment for International Peace. "Yemen's problems are really unsolvable. But you can reduce the impact that they will have, make them less bad and increase the chances for it to survive what we know is coming - state failure...

Author: /time Magazine | Title: Yemen: The Most Fragile Ally | 1/7/2010 | See Source »

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