Word: echoings
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...ECHO staff members say they let the callers and visitors explain their situation and then tailor advice to the individual...
Conversations often focus on finding professional help. If students need more than their peers, ECHO has referral numbers and can give callers medical information on various disorders...
...ECHO staffers say their counseling is supportive but it is just a first step in getting more help...
...line is to be for anyone who needs someone to talk to. On the other side of a hot line you can't change anybody, but you can help them identify a feeling they've had but haven't put a name on," a co-director says. ECHO can help students make decisions, but can't make those decisions for them, she adds...
Reindl says the late night availability is one of ECHO's greatest assets...