Word: effort
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Dates: during 1990-1999
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Ever since Congress stuck it to the IRS in brutal hearings this fall, the agency has been making a concerted effort to crawl out of the 1950s. It fished in the private sector to hire a new commissioner. It took to referring to taxpayers as customers. It has even managed to serve up what may be the government's best Website--the Digital Daily--which touts Problem Solving Day as "a new way to work with taxpayers to provide effective relief from the headache, fever, and that all-over achy feeling that accompanies long-standing tax problems...
...clumsy plan to buff Microsoft's image by wooing consumer groups away from Nader's interventionist cabal, lobbying the six state attorneys general now looking into Microsoft and recruiting public officials deemed potentially sympathetic. "We could readily enlist [Wisconsin Governor] Tommy Thompson and others in a pro-Microsoft effort," says a memo leaked from the group...
...issues, and were often unable to even find the words to describe their feelings about ethnicity. Part of the problem, according to psychologist Tatum, is that some parents, particularly white ones, silence their children when racial issues are raised. This is done, sometimes, as part of a well-meaning effort to teach children that such distinctions don't matter. But as a result of such silencing, children are left without answers to their questions and without the social skills to deal with racial issues...
Winning wars is obviously a vast and complex team effort. But as Ambrose bluntly says of World War II, "None of this would have mattered if the infantry had failed to do its duty, because in the end it came down to the poor sons-of-bitches making the attack." The proof is in Citizen Soldiers (Simon & Schuster; 512 pages; $27.50), Ambrose's 20th book and a high point of his long fascination with the nature of leaders and followers...
...take these fixes sitting down. "We need to start fighting like we're in a war," says HIA counsel Melody Harned. The Republican leadership, Harned wrote in a memo, asked the coalition to "write the definitive piece of paper trashing all these bills" and launch a grass-roots effort against them. But she warned that Republicans wanted a commitment (spell that money) from the coalition before they go out on a limb. "Get off your butts, get off your wallets," Harned quoted Senate majority leader Trent Lott as saying...