Word: espresso
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...resulting tension all over the place, even in your latte. Six years ago, Starbucks moved from manual to semiautomatic espresso machines. The quality was more consistent, but the real reason for the switch was that an employee needed 24 fewer seconds to draw an espresso--a double shot of productivity. "People struggled with it," says Silvia Peterson, director of store operations engineering. The new machine was at odds with the Starbuckian notion of a "handcrafted" beverage. An ice dispenser that would have eliminated time spent scooping was rejected as a step too far. "It was big and QSR-like," says...
...that could cook a range of items and contain the odor--lest a store not smell first and foremost of coffee--was a challenge. Even after some breakfast sandwiches were developed, entirely new deployment routines had to be created so that employees would not slow the line. "If our espresso-only or drip-only customers suffered," says Alling, "it wouldn't be worth doing...
After the Clinton-impeachment affair (or the Clinton-affair impeachment?), this drama argued that politics could be noble. Fast too--with the rapid dialogue and the hallway walk-and-talks, the staff of President Bartlet (Martin Sheen, below with John Goodman) had espresso in their veins. Wonky, sexy and high-minded, the show believed that romanticism in the defense of liberty was no vice...
Just take a look at the espresso. A layer of white or beige foam on the top of your espresso means your drink is weak–basically a tiny cup of regular coffee–and no foam at all means that someone burned the shit out of your espresso beans...
...prepackaged food” like sandwiches and yogurt, according to director of communications for the Harvard College Library Beth S. Brainard. And if you’re still hitting the books into the wee hours of the morning, the Café area features vending machines and a self-serve espresso machine—which all take Crimson Cash—around the clock. Ray L. Palmer ’07 says he “practically lives in Lamont”—now he can actually, not just practically, move in. And even for Lamont lightweights like Sarah...