Word: etiquettee
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Rachel, my 10-year-old daughter, didn't think twice when asked to be one of 3,000 beta testers for Kajeet, a new mobile-phone service for kids. "Oh, my god, yes!" she said. She made her first call from a local Italian restaurant, blithely disregarding wireless etiquette. "Guess...
There are literally hundreds of rules for corporate behavior in his hefty tome The Etiquette Advantage in Business, which he holds up. I would turn into a robot if I followed all of this new advice. But as Post says goodbye, he delivers some tough love: "Your actions outside of...
By the time I arrive at Samantha von Sperling's home office just off Wall Street a few days later, I am wondering how many bosses and co-workers I have inadvertently offended. (And does one apologize by e-mail?) Von Sperling's stylish loftlike apartment is white, white, white...
Von Sperling teaches me formal Continental-style dining, in which you don't shift your fork to your right hand after cutting. "Most people don't know how to hold the knife and fork correctly. It amazes me how few people actually know this," she says as she demonstrates. "But...
My last seminar is in midtown at Ketchum, a global public relations agency. Ann Marie Sabath, the founder of At Ease Inc., a business-etiquette firm in New York City and Cincinnati, Ohio, that advises such corporations as Procter & Gamble and American Express, is the lunchtime speaker.