Word: exporting
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...managers based in the U.S. who direct and assist their overseas branches through the Internet, e-mail, phone and videoconferencing. Call them virtual bosses. They offer a more efficient way for hundreds of U.S. multinational firms--from restaurant franchisers and hoteliers to Web-hosting firms and chemical manufacturers--to export management expertise without having to relocate key personnel to other countries...
...vice president at the consulting company A.T. Kearney, based in Plano, Texas: "No amount of technology is going to take away the need to have a relationship with my boss." One-on-one mentoring helps retain skilled employees and motivates them to work harder and smarter. You can't export company culture over the Internet. And you can't build the kind of trust and loyalty that team members need to share when they are working under a deadline 6,000 miles apart. Virtual-management consultants say bosses must--at a minimum--visit in person when offices or projects start...
...keeping in constant--albeit virtual--contact with its restaurants, Popeyes achieved what all international companies hope for. First, export the essence of a solid U.S. business model (cheap fast food!). Then, adapt it to the local culture (top it off with marshmallows!). And finally, watch the new revenue--and savings on travel and relocation expenses--flow right to the bottom line...
...Russia's global share of the high-tech market is around 0.3%; America's is 130 times higher. Russia has to fix lots of things for that imbalance to change. Among them: its weak enforcement of intellectual property laws, onerous business registration procedures and strict controls on the export of hard currency. Also, Russian entrepreneurs lack the business basics...
...course, nothing is that simple. Last year Beijing enjoyed a trade surplus of $83 billion with the U.S., its top export market, and U.S. businesses invested about $4 billion in China. These investors have become Beijing's most useful lobbyists in Washington. They thwarted Clinton's initial plan to link China's trade status with human rights and helped win Washington's support for China's entry into the World Trade Organization. China needs that relationship because, to some extent, the leadership's power rests on rising living standards that depend on growing trade...