Word: exxon
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Dates: during 1990-1999
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While the great cold stimulated heating demand, there were significant crimps in supply. U.S. production was severely impaired when a Dec. 24 explosion damaged the second largest refinery in the country, an Exxon plant in Baton Rouge, La., that normally processes 455,000 bbl. of crude a day. The accident, probably caused by a spark that ignited hydrocarbons released from a pipe, killed two workers and injured seven others. Company officials announced that the facility will partly reopen this week. Other installations also suffered shutdowns: Shell Oil closed two gasoline refineries in Texas and Louisiana and curtailed operations...
...people died from poisoned Tylenol in 1982, Johnson & Johnson Chairman James Burke quickly recalled 31 million bottles of the pain killer and offered a $100,000 reward for the culprit. His frank, decisive response won back customer loyalty, and is now a textbook case in public relations. Least applauded: Exxon's tar- footed response to its desecration of Alaska's shoreline...