Word: faenza
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Dates: during 2000-2009
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Discouragement and stress are serious issues for ghost workers. "Already we're coping with 9/11 and the possibility of war with Iraq," says Michael Faenza, a social worker and head of the National Mental Health Association. "On top of that, the larger workload and stress on productivity leave workers less able to focus on the work at hand. It can lead to depression, anxiety, substance abuse...