Word: finding
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...check their bags makes the experience worse for everyone, even the people who paid the fees to check their bags. I admit, I don't like dragging a suitcase around a cramped jet. I prefer to check mine if I have enough time. But I still have to find a spot for a laptop case and coat, and I still risk getting beaned by falling valises or smacked by baggage that's being hauled down the aisle by overloaded, exhausted, ill-tempered passengers...
Funny, aren't Southwest and JetBlue among the better performers? They are not always the cheapest, mile for mile, but customers of these carriers find value in the whole travel experience, not just the price. People will pay money for performance. It's a lesson the legacy guys never seem...
Plus, when you find out about a cause by getting a text message from a friend, you're more likely to trust it and feel a sense of community by giving. Mary South, an editor in Brooklyn, N.Y., says she decided to donate $10 by text to the Red Cross on Wednesday afternoon after she read a friend's post about it on Facebook. "I thought, If everyone else is doing it, then I can too," says South, who says she gives to other nonprofits online but had never donated via text message. "When you see that kind of devastation...
...Google's compromises did little to help its position on the mainland. Average Chinese Web users never warmed to the company's services, and it came under repeated attacks from the authorities and state media for providing links to pornography. "They were trying to find a way to compromise without completely bending over and it turned out they couldn't win," says Rebecca MacKinnon, an expert on the Chinese Internet. "Over the past year they've been under growing pressure from the government to censor more tightly and been condemned in the Chinese media for exposing children to porn." Baidu...
...policies with reality. About 20% of Italy's foreign population is under age 18. Many of these people know no other home other than the land that won't accept them as its own. Italians don't like to think they're racist, but it would be hard to find a dark-skinned resident who agrees. "We're creating a group of people who are heavily marginalized and will react the way that marginalized people react," says Sciortino. If the country wants to avoid clashes like the one in Rosarno, it will have to shift its efforts from keeping immigrants...