Word: firmed
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Dates: during 1990-1999
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...worry; there's still time. While 85% of the more than 7 million small businesses in the U.S. have PCs and two-thirds of those have access to the Internet, only about 1 million businesses have their own websites, according to International Data Corp., a technology market-research firm based in Framingham, Mass. That's up from 200,000 businesses in 1996. So here's how to get started...
...biggest mistakes businesses make when they venture onto the Web is building a site and not bothering to promote it. An effective advertising campaign should incorporate search engines, online ads and traditional media such as newspapers or radio. Some Website providers like MindSpring will register your firm free with top search engines Lycos and Excite. Others, Microsoft's LinkExchange among them (www. linkexchange.com) will swap banner ads with other businesses without charge...
...startled to hear himself described as a pioneer of the type President Kim extols. But his shop in the port city of Inchon is a good place to see some of the changes sweeping Korea. After losing his job as a purchasing manager at a now bankrupt equipment-manufacturing firm, Kim noticed people were spending more on shoe repairs to save money during the turndown. Demand was also rising as paternalistic companies cut back on the coupons for new shoes they used to hand out to employees as part of Korea's benevolent corporate welfare system. So over his wife...
Since Kim became chief executive last year, that's exactly what bank employees have been doing. Property assessments were computerized with help from U.S. consulting firm McKinsey & Co., and loan officers must spend their time drumming up new business. Or else: 30% of their paycheck is tied to performance. Improved efficiency means homeowners today can get loans of up to 80% of the assessed value of their homes. The bank's president and CEO wants his employees to think like entrepreneurs and sends frequent e-mail to hammer home the message. He even brings in motivational speakers from other walks...
...grocery store, started using credit cards with expiration dates ending in "00," the computer system went to Y2K hell. Technicians spent hours trying to fix the 11 cash registers, while disgusted shoppers walked out. The owners wanted the system replaced, but even after at least 200 service calls, the firm that sold it balked. The Produce Palace ended up filing what may be the nation's first Y2K lawsuit, which it eventually settled...