Word: firsthand
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Chambers is customer obsessed, a characteristic that will serve the company well as it moves into consumer markets. He discovered the dogma of customer service as a salesman at IBM and and then saw firsthand the cost of losing customer focus when he joined mini-computer maker Wang in the late '80s. As Wang's business eroded--in part because Wang didn't listen to customers--Chambers, the top sales executive, was forced to lay off 4,000 workers. He vows never to do that again, even if it means keeping his company leaner and meaner than seems necessary. "Laying...
...experience a lot firsthand that a lot of people who aren't multicultural, multiracial, don't get to experience so closely," Dunwell says...
Ours is the only country in the world that has suffered through a nuclear bomb. We Japanese know firsthand how life threatening nuclear power is. Did JCO forget the terror of this invisible force? We must once again come to terms with the horrors of the nuclear age and investigate the security of all the nuclear facilities in Japan. MEGMI YASHIRO Okegawa, Japan...
...model for this project. But they were also persuaded by our regional ambassador, team member and Midwest bureau chief Ron Stodghill, whose father is superintendent of another suburban St. Louis school district. "Having grown up in a family of public school educators," says Stodghill, "I've seen firsthand the dedication and hard work of these people under fairly trying circumstances...
...feel firsthand the effects that they are having on the Iraqi people," he said. "Sanctions are not the answer. Peaceful dialogue is the answer rather than hostility and confrontation...