Word: fixes
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Dates: during 1990-1999
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...replacing Michael H. Jordan, CBS stock jumped. But it wasn't so much a bet on Karmazin as a sigh of relief that Jordan was leaving. Under Jordan, CBS has run last among the big networks. But can Karmazin, a shrewd TV and radio-station operator, fix the Tiffany Network's programming? Not exactly his forte...
...Does management deserve a second chance? Put Dunlap in charge of a bloated company in trouble, and I'd buy the stock. (I'd also sell it within a year.) I also believe Henry Silverman, CEO of the marketing firm Cendant, will fix things in the wake of a disastrous merger with CUC International. His may be the ultimate display of agility. Silverman is selling chunks of the company he built, which is now worth more in liquidation than its value in the market...
That was the dream. Reality, however, had other ideas. I just couldn't get my network to work, and the instruction manual was woefully devoid of troubleshooting tips. Cursing foully, I called Diamond customer support. I detest manufacturers that don't provide toll-free support to help fix their poorly designed or documented products. Diamond had me wait five minutes--on my long-distance dollar--listening to something called WOHN (the World on Hold Network, believe it or not), before the tech guy picked up. Phone number? he asked. I hissed it. Name? he asked. I hissed it. "Hmmm...
...Richard Covey, who in 1993 flew to fix the Hubble telescope with...
...centralized media, personified by the three TV networks. We were all tuned in to the same narrative, one involving a war, a President, blacks vs. cops and narcs vs. hippies. Today's counterculturalists, raised on 60 channels of cable TV, the Net and the Web, have less impetus to fix their attention on the main event. Youths who pay attention to politics today form a subculture almost as small as boomers who are Tricky fans...