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...smell of baked ham and soggy lettuce on a dry nine-grain bun doesn’t typically make my mouth water, but shortly into my 2 hour, 21 minute flight home for Christmas, it sounded utterly delicious. “Excuse me, sir,” said the flight attendant. “Would you like some lunch today?” For a moment, I was disoriented—there was no five dollar price tag attached to the offer, only an enticing lunch box on her outstretched arm. And I had been addressed politely, an antiquated notion...

Author: By Matthew H. Ghazarian | Title: No Free Lunch | 1/11/2009 | See Source »

...still baffled, though. I had picked Continental for its direct flight and surprisingly low fare (roughly $220, including taxes, from Cleveland to Ft. Meyers), not expecting frills and stellar service. For me, these experiences dispelled the myth that most low-fare airlines want their thirsty, hungry, and frustrated customers to believe: that cheap prices and quality service are mutually exclusive. Low-fare airlines need to realize that offering competitive prices is only half the battle in being competitive, and that offering these fares is no license to actively destroy customer satisfaction...

Author: By Matthew H. Ghazarian | Title: No Free Lunch | 1/11/2009 | See Source »

Launched with a 2003 miniseries, BSG evolved into a sci-fi tale of the war on terrorism. Because Cylon "skin-jobs" pass for human--some believe they are human--the fleet fell into the kind of paranoia that, post-9/11, saw a sleeper-cell agent on every commuter flight. It also dramatized the danger of religious extremism: the Cylons are monotheists who see their human creators (who worship a version of the Greco-Roman pantheon) as heathens...

Author: /time Magazine | Title: Battlestar Galactica: Life After Earth | 1/8/2009 | See Source »

...holiday season, and no, it wasn't Iraqi Airways (the one that flies through blinding sandstorms) that lost it. It was Delta Airlines, and the luggage disappearance occurred four days before Christmas on a simple direct flight from New York to Amman...

Author: /time Magazine | Title: Baghdad Bag Claim: A (Happy) Tale of Lost Luggage | 1/5/2009 | See Source »

...take NASA's estimates of the lifespan of its ships too literally. The agency tends to lowball these calls, making it more likely that the machines will perform better than advertised - and, not incidentally, that taxpayers will feel as though they're getting their money's worth. Still, when flight controllers on the Spirit and Opportunity teams began reporting for work in January 2004, few thought they'd be doing the same jobs in January 2009. (See pictures of the rovers' five-year history...

Author: /time Magazine | Title: The Mars Rovers' Long and Fruitful Journeys | 1/4/2009 | See Source »

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