Word: fortnum
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Dates: during 2000-2009
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...Still, they're not adverse to a bit of pampering. When they're paying big bucks, they expect topnotch, personalized service with every click. That's why British retailers Harrods and Fortnum & Mason have almost adopted a concierge service online, Bracewell-Lewis says. Salter expects savvy luxury brands will eventually adopt Web 2.0 technologies, including social networking. For example, fans of a specific brand could connect online with other like-minded, well-heeled folks to chat about their favorite products. Says Salter: "It could become like an exclusive club." Or an online community with a difference: it's gated...
...department-store answer to What to give the person who has everything? typically comes down to dollars: Saks Fifth Avenue offers a $215,000 bottle of perfume; British retailer Fortnum & Mason has a $41,000 Christmas basket--including caviar, champagne and foie gras--that is delivered by horse and carriage; and Neiman Marcus, ever determined to be the most ridiculous, is touting a $1.4 million Triton 1000 submarine with leather seats...
...wouldn't expect a guy wearing muddy boots and worn moleskin pants to saunter past the formally dressed footmen at London's Fortnum & Mason, the famous Piccadilly food emporium that's a favorite of the British royals. But Steve Benbow, 38, is not your average fancy-food consumer. He is one of many urban apiarists, or beekeepers, in the British capital, and although he usually enters Fortnum's by the staff door and heads to the roof, where he oversees four beehives, some days he can't resist stopping on the grand ground floor for the thrill of seeing...
Come spring, when Benbow's hives return to the roof after a yearlong renovation at Fortnum's, hundreds of thousands of his honeybees will be buzzing over to Buckingham Palace, specifically its 42-acre (17 hectare) private garden, the source of pollen and nectar for their very fine honey...
...Fortnum's Bees Superior Honey www.fortnumandmason-usa.com...