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...what do we pay attention to? People we know. Other customers. Most companies that have put uncensored and unfiltered user reviews on their websites have found that it doesn't hurt business at all. I think a lot of companies are finding that they are far better off by letting people talk openly. That becomes much more of a deciding factor in a consumer's decision to buy than a commercial...
...worked at Target for a while. What things were you surprised to learn about big box retail? What I found most useful was the [employee] orientation. I was very impressed with the degree of ethical training: sexual harassment, how to approach and communicate with disabled customers, what to do in a sticky situation, how to act during a robbery. But you don't get trained in product details. So, if someone comes in and wants to know why one product is better than another, you're really not trained in that...
...Bahaji, a militant associated with hijackers, and a Spanish passport for the wife of an alleged al-Qaeda member. Though the documents have not been authenticated, U.S. officials say they're proof that al-Qaeda members took refuge in the area. Visiting Secretary of State Hillary Clinton said she found it "hard to believe" that Pakistani forces couldn't capture al-Qaeda leaders "if they really wanted...
...slain politician's youngest son, wondered if his father would approve of the meeting. But he kept reminding himself that no one chooses their parents. "My father always told us that the first victims of the drug traffickers are themselves and their families. And that's something I found when I met Sebastián Marroquín. He was a victim, and he suffered a lot because of that. And I thought my father would say that this is the right thing...
...think people want politicians to be some sort of subset of the entertainment business." Polls of Londoners and Conservative grass-roots voters suggest that's not entirely true of Boris. A poll of London voters taken this spring, a year after Johnson moved into City Hall, found 46% to be satisfied with the way he is doing his job, compared with 21% who were dissatisfied. Johnson scored a hefty 92% satisfaction rating among Conservative voters in another survey marking his first year in office, conducted by the website conservativehome.com. (Watch a TIME video, "Introducing Boris Johnson...