Word: frequents
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Spiegelman sought to allay the fears of neighbors who have fought to prevent Harvard's expansion in the past. The University, she promised, will preserve open spaces and historical buildings and will not increase parking--a frequent point of contention between Harvard and local residents in recent years...
...airlines tighten frequent-flyer mileage requirements...
Partly as a result, airlines have diluted the value of frequent-flyer programs by fully 25%. But few passengers have complained much since United Airlines kicked off the retrenchments late last year. For one thing, business travelers typically fly more than enough miles to qualify for free trips under the new requirements. And vacationers can earn the needed extra points from companies that offer frequent-flyer miles on everything from hotel rooms to rental cars to long-distance telephone calls. Says David Stempler, director of the Washington-based International Airline Passengers Association: "Our members find that they are gaining miles...
...travelers could start to howl if airlines make further cutbacks in their frequent-flyer programs, which some industry watchers see as likely. Reason: Southwest and such aggressive discounters as Continental are forcing larger rivals to cut ticket prices on their short-haul routes, which have been one of the few profitable sources of airline revenue. Such reductions are coming on top of the seasonal fare war that Northwest kicked off in April when it lowered ticket prices to Hawaii by 40%. To help recoup the income, major carriers could be easily tempted to cut or discontinue frequent-flyer miles...
Airlines are not likely to scrap the programs, however, because they have been so successful at pulling in business. When IBM recently proposed that United and American grant it lower ticket prices instead of frequent-flyer miles, both carriers declined. And shortly before Delta Airlines announced its latest job cuts, the carrier said it had joined forces with Varig Airlines of Brazil to expand Delta's frequent-flyer program. Frequent-flyer miles "are not going away," says Tony Molinaro, a spokesman for United. "We wouldn't do it if it wasn't really worth it." Especially now that consumers will...