Word: freshers
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...lunch in the bar and two dinners in the second-floor dining room, this critic can report that the answers to the burning questions about changes, so far, are yes and no. The public and banquet rooms at "21" are nearly the same, but they are brighter and fresher. An eccentric addition to the lobby is a life-size wooden horse, a 19th century conceit that is the pet purchase of Cogan. The more sweeping changes were made in the brand new kitchens, and despite some lapses, the food has generally improved...
...quality of the salesclerks. They are paid about 20% better than those of competitors, and they are well trained and encouraged to do almost anything within reason to satisfy customers. In Seattle, a store salesclerk personally ironed a customer's newly bought shirt so that it would look fresher for an upcoming meeting. Thomas Skidmore, vice president of a Los Angeles-area real estate brokerage, tells of bringing back a squeaky pair of year-old shoes to a local Nordstrom outlet, hoping merely for repairs. Instead, he got a new pair of shoes free...
...think I needed a vacation from writing," he observes. "Oddly enough, directing a film, because it calls on parts of myself that haven't been used in 15 years and allows the parts that have been working hardest to rest, has just been great fun. My mind feels fresher than it has in years." G.D.G...
...similar status is ensured for Rifat Ozbek. He is, quite literally, a young Turk, 32 years old and born in Istanbul. He studied architecture for two years at the University of Liverpool, but dropped out after construction technicalities began to overwhelm his design inspiration. Fashion offered a fresher, faster alternative: he was beguiled by the speed with which ideas could become a malleable reality. He showed his first eight fashion sketches at London's St. Martin's School of Art, and was immediately accepted. "He's an enormously talented designer with an original point of view," says Lydia Kemeny, Ozbek...
...lawyer and former Secretary of State who had lost Washington turf battles to Henry Kissinger in the Nixon Administration. Neil Armstrong, who had taken "one giant leap for mankind" on the moon in 1969. Richard Feynman, the Caltech physicist who won his Nobel Prize 20 years ago. Others were fresher, including Astronaut Sally Ride, who in 1983 became the first American woman in space. They and nine other experts were appointed last week to a presidential commission charged with finding out why the space shuttle Challenger had blown up 73 seconds after lift-off from Cape Canaveral, killing its seven...