Word: friendlier
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...plane rides to and from home. "Nobody knew who Tom DeLay is. Now they do," says Souder. "The stage is different now." And Souder says Delay new prominence means he has to behave differently: "He's got to control his anger. It's got to be a friendlier face...
...need leadership from the U.S. to mobilize the intellectual and entrepreneurial skills required to effect the transition from an unsustainable fossil fuel world to an environmentally friendlier alternative. It is a cruel hoax to pretend that global warming is not a problem, that Alaskan oil can reduce our dependence on the Middle East, that coal can be cleaned to the point where its environmental footprint is negligible, and that we can be isolated from the problems of poverty and environmental destruction in Africa. We live in an interconnected world. It is our god-given responsibility to ensure that its proper...
...further than the top ranks of the Walt Disney Co. in recent years to know that likeability isn't necessarily a required characteristic for the corner-office job. But could CEO Michael Eisner, for example, have been more effective as a manager at Disney if he had been friendlier? Tim Sanders, a Yahoo! executive and author of the new self-help manual The Likeability Factor (Crown; 220 pages), thinks so. "Good things happen to you in business when you're emotionally attractive," insists Sanders...
...restaurant, where computer monitors tell the grill guy what to grill, a drinks-and-fries person what else to grab and the window worker which car gets the bag. That division of labor lets in-store employees focus on food prep, says Bigari, 45, and makes for faster, friendlier service. A survey taken a year after the call center went live found that drive-through time decreased by more than a minute; friendliness, as measured by a series of questions to customers, jumped 11%; employee turnover dropped by half; and order mistakes were virtually wiped...
...with most conundrums in technology law, there is no easy answer. AOL has no incentive to change their terms of service to something friendlier because they possess an enormous amount of inertia that makes it unlikely their users will switch away from their product. Even if users are sufficiently disgruntled to the point that they would do so if they knew this clause was present, we’ve already established that most users almost certainly haven’t read the terms of service to begin with. It’s possible to encrypt AIM conversations so that...