Word: ftc
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...survey of 50,000 buyers of new 1963, 1964, 1965 and 1966 cars. Approximately a third complained that their autos were delivered in "unsatisfactory" condition, and a fourth of those with warranties said that repair work was shoddy. Why so many beefs? Part of the trouble, according to the FTC, is in the assembly lines. Sales are moving too fast for the assemblers, much less the inspectors, to keep up with the pace. More than 25% of 1967-model cars were recalled for possible safety defects. That, says the FTC, "speaks very poorly for quality control...
...niggardly with compensation for warranty work, allowing only a 25% profit margin for parts, compared with the 40% or more that a dealer can charge for nonwarranty work. As a result, dealers usually do warranty work only on cars that they have sold. The work they do, says the FTC, is often "substandard" because the mechanic is urged on to other jobs...
...seven intend to publish their findings in December, but their interim judgment is severe. They argue that the FTC's billing as guardian of consumer rights convicts the commission of misleading advertising-one of the principal sins it is supposed to eliminate. With only 1,170 employees and a paltry $16 million budget, the commission, they charge, is a toothless watchdog with a sorry record of too little protection too late...
Student Power. Nader's investigators also claim that the FTC is reluctant to tackle enterprises that hire high-priced lawyers and is chary of publicizing its findings. The commission, Nader testified recently before the Senate Select Committee on Small Business, has made a study of the auto industry that is being kept secret from the taxpayer, while manufacturers have received copies of the findings. The FTC insists that the report is still incomplete...
...nomination for President. Cox had met Tricia Nixon, now 22, in Manhattan at a Chapin School dance, and they have been going out together "more or less regularly" for four years. Judith Areen, 24, the lone girl on Nader's team, conducted a spare-time investigation of the FTC's West Coast regional office while working for a Los Angeles law firm...