Word: fugenjikko
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...insular parent company in Japan, where consumers have few rights, and product-liability lawsuits hardly exist. Parent Bridgestone's CEO Yoichiro Kaizaki, who gained a tough-guy reputation in shaping the company's American strategy, has been all but invisible. He may be practicing what the Japanese call fugenjikko - no words, only action - but silence is deafening here. "I don't know how you cannot be available for comment when you have a crisis of this magnitude," says William Furlow of Furlow Corporate Communications...
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