Word: garveyism
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...differences in this new world? Garvey, like every other passenger, stood in longer lines, got grilled by newly assertive security guards, had to show photo identification repeatedly, and was twice stopped to get 'swept' by a guard with a sensitive metal detector. Then her plane got delayed for nearly two hours because of thunderstorms. Just like old times...
...then, that afternoon, as Garvey stood in front a small group of FAA staff in the New York field office, near walls peppered with the tragic images of the burning World Trade Center Towers and dozens of American flags, she began to explain how grateful she was for the professionalism of the employees...
...that operate the world's busiest air traffic systems, and they anonymously keep the system flowing. The New York employees did that every day until Sept. 11, when their jobs put them in the front row of the country's worst nightmare. The FAA staffers in the room with Garvey on Monday afternoon, almost all women, stood expectantly, their hands clasped in front of them, their eyes red from hours of work and grief...
...They momentarily straightened their shoulders, slumped from two weeks of stress and sorrow, for the Administrator's talk. "I just came to thank you," said Garvey, who is known for being meticulously prepared for official appearances. She is the public face of the FAA. Today was no different - despite 20 hour days, Garvey was sharply dressed in a pinstripe suit and her makeup in order, and she had already been smoothly meeting and greeting people in Dulles Airport for two hours. Then, she stumbled. "You are heroes in our minds," she gamely tried continuing, looking directly at a small group...
...Finally, help came from just those Garvey was trying to comfort. "That's okay, it makes us cry too," someone said. A few minutes later, Garvey said simply, "We're all still recovering...