Word: gentilezza
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...Letta since the 1970s calls him "a perfect example of soft power." He brings a velvet touch to a government known for pugilism. Enzo Carra, an opposition Parliament member who worked under Letta in the 1970s at the Rome daily Il Tempo, says he is universally respected for his gentilezza and his ability to feel the pulse of Italy's moderate conservative heartland. "Letta is the man who keeps all channels open," says Carra. "He is the dove of the Berlusconi administration, but for the opposition he is probably more troublesome than the hawks." Outside his ornate office at Palazzo...
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