Word: gillettee
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Equipped with at least 20 different kinds of maps and years of experience, Gillette says that he can usually answer whatever question he is asked.
"They ask a lot of directions because they think that we're tied in with the T," Gillette says. "Our goal is to get them where they want to go without getting them lost."
In an hour-long interview interrupted about every two minutes, Gillette directed passers-by to the best local French restaurant, pointed out Harvard to confused tourists, and even warned one man that the John F. Kennedy birthplace in Brookline was "not very impressive no matter how much you want to...
But every once in a while, Gillette gets a question that even he and his storehouse of Cambridge reference materials just can't answer.
"One time a man asked me for a map of San Francisco," says Gillette. "I don't know what he was thinking, but I told him that he could either go across the street and buy one at the Coop or he could go to San Francisco and get one...