Word: glasers
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Dates: during 1990-1999
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...whine into the telephone at Rob Glaser, founder and CEO of Real Networks. I am very agitated, O.K.? I admit it. Last week The New York Times broke a story reporting that RealJukebox, one of the most popular pieces of music-playing software on the Net, is a secret...
...online, a sneaky little subroutine has been quietly shuttling that data over to Real's servers and dumping them into their files. Since I had to register my name to get the jukebox software, who I am and what music I like have been surreptitiously databased by Glaser's company. Without my or anybody else's consent. How rude...
...case of Real, I didn't know--and that's where Glaser's company stepped over the line. It was especially shocking to me since a) I've been recommending Jukebox to lots of people and b) I've always considered Glaser to be an extraordinarily ethical...
...screwed up," says Glaser. The problem started when people in Real's marketing department decided they needed a better sense of who was using the service and what they were using it for. This is what every website wants to know. If it serves up 300,000 pages of information a day, does that mean 300,000 different people came to visit, or 50,000 who each visited six times? Glaser's techies tagged each user with a special ID number, or cookie, that identified them. Most big sites do the same thing, from Microsoft's to Time Warner...
...brought in for a final seal of good privacy housekeeping. But right now, there's a log file somewhere in Seattle that has my name in it, as well as the Allan Sherman CDs that I've been playing, and that ticks me off. If a good company like Glaser's can go astray, who knows what the bad guys...