Word: glassing
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Dates: during 2000-2009
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Just over two weeks ago, Queen Elizabeth II officially opened Heathrow Airport's Terminal 5 - a light and airy structure that seems to be made solely of stone, steel and glass. She praised the $9 billion terminal as "a triumph of ambition, commitment and collaboration" and boasted that it would put Heathrow back where it belonged, "at the edge of global travel." Function aside, pamphlets touted the ergonomic design of check-in desks and the choice of sinks in the washroom facilities. Terminal 5 wasn't merely an airport extension, officials wanted the world to believe. It was a monument...
...course, that habit may be more international than he thinks. Mariam Salehe, a college student from Frankfurt, Germany, arrived at Terminal 5 at noon only to learn her flight home would leave at seven. Bathed in light filtering from the glass ceiling panels and standing near a sleekly designed check-in desk, she took little comfort in her surroundings. "It doesn't matter that it's beautiful," she says. "I just want...
...courage was on full display on Feb. 26, when Starbucks closed all 7,100 of its company-owned U.S. stores (4,000 licensed locations remained open) for three hours to retrain 135,000 baristas. Part of the training involved the correct way to pull an espresso: into a shot glass, not a paper cup, a shortcut that had evolved to move the line more quickly. It was a strong statement that Starbucks cares about quality--with a clear shot glass, a barista can make sure the espresso correctly settles into three layers--and isn't led by a fast-food...
Stand-up comics are the suicide bombers of the cultural world. They act alone, using stripped-down devices - a mike, and maybe a glass of water or a barstool. Their weapon, language, is decidedly low-tech, so they rely on the element of surprise to startle unsuspecting crowds. "If a joke is set up properly, and detonates properly," says Irish comedian Abie Philbin Bowman, the effect is revelatory: "If you and your audience see something in a new way, and the explosion is joy and laughter, that's the most rewarding thing in the world, apart from...
...through the innards of Erez's security maze. He fumbled along tunnels, steel doors that opened and slammed as he passed along, entered a strange cylinder that fired a whoosh of air at him before he finally reached a large hall with an Israeli soldier sitting inside a bulletproof glass booth. Al-Wahedi showed his permit, explaining that he was due in surgery at 3:30 pm that afternoon...