Word: globality
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...being the biggest created a tension that Toyota couldn't resolve, says MIT operations expert Steven Spear: "If quality is first, it drives a certain set of behaviors. If market share is the goal, it drives a different set of behaviors." Even as Toyota was catching up to the global No. 1, General Motors, the reputation of its cars was slipping. Spear, who has apprenticed in Toyota factories, says the problem was that the "Toyota way" - in which knowledge accumulated by élite cadres of engineers and assembly workers over many years is shared across the company - was diluted...
...your hopes up. Asia can surely provide lessons for the West, but Americans often take the wrong lessons from Asia's growth stories - and we seem to be doing it again now. (See pictures of the global financial crisis...
...TIME's Global Adviser for exotic, beautiful and interesting getaways...
...TIME's Global Adviser for exotic, beautiful and interesting getaways...
...TIME's Global Adviser for exotic, beautiful and interesting getaways...