Word: gm
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Dates: during 1970-1979
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...fears of inflation: for the moment, at least, their attitude is buy now -before the price goes up. That could change, but in May, Ford Motor Co.'s sales were a bulging 19% higher than a year ago, and Chrysler and American Motors showed moderate to handsome advances. GM sold 716,000 cars during May, a record for any month...
Back in 1972, Motel Operator Angelo Asciolla of Lake Winnisquam, N.H., paid $5,200 for a new Olds Delta 88. After driving it all of 1,390 miles, he discovered that the car would move neither forward nor backward. As he later learned, the GM dealer had left the auto in water up to the floor boards before palming...
...transmission. After he made several futile appeals to consumer groups the New Hampshire supreme court came to his aid, ruling the car a lemon. Last week, Asciolla finally received, free of charge, a new Olds Delta 88, list-priced at $7,863.40, and a $6,200 check from GM. He also had the old '72 Delta parked behind his motel-a lemon that had, after all, yielded some juice...
...research, development and administrative expenses of meeting Government regulations at GM came to $1,258,000,000 last year, or an average of $200 for every car and truck the company sold in the U.S. The work involved the equivalent of 23,700 employees. It included everything from putting in new production machinery to the cost of designing cars to meet federal pollution, safety, health, noise and other regulations. But it did not include installation of federally mandated parts, such as emissions-control systems and safety bumpers, on the cars. These costs also become part of the price the consumer...
Anywhere from 40% to 85% of AMC's owners have responded to past recalls; Ford's and GM's rates run from 70% to 85%. Generally, the newer the car, the higher the response rate, because new owners want feel that they are get everything they paid for. Also, the response to defects is usually higher than that to emission problems. Owners believe that pollution control system failures will somehow improve gas mileage and engine performance, though Brown asserts that that would not be the case with the Eaton part. "As far as we can tell," says...