Word: goldmans
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Like most popular managers, L. Brooks Entwistle, head of Goldman Sachs India, maintains an open-door policy. Entwistle admits, however, that this accessibility hasn't always been by choice. "When your entire office is a hotel room packed with desks, you can't help getting to know your colleagues," he says...
...laughs at the memory now, but those cramped quarters served as the unlikely launching pad for the investment bank's billion-dollar bet on India. Entwistle's version of sightseeing in Mumbai (formerly Bombay) is a tour of the old Goldman outposts in India's financial hub. First stop, suite 1034 at the Hilton--down the hall from a group of Thai masseuses and rotating airline crews--where Goldman set up shop in late 2005, with Entwistle as employee No. 1. Next, a second temporary home in a worn-down office building abutting a sprawling slum. When rains flooded...
...Goldman Sachs cut ties in March 2006 with a halfhearted joint venture it had held for more than 10 years and pledged $1 billion in investment capital for India. Entwistle says he immediately got to work convincing Mumbai's business community that Goldman is in India full force. He told them, "We've brought the boats ashore, and we're burning them...
...company like Goldman has access to plenty of talent, but shaping a team in a hot market with a lousy infrastructure required a new strategy. As more foreign banks move in and local institutions grow, salaries in India's financial-services sector, like those in the even hotter technology sector, are skyrocketing, and turnover in many firms tops 35%. Goldman "took a different approach to hiring than most multinationals," says Luis Moniz, a Mumbai-based analyst for the human-resources consultancy Heidrick & Struggles. Most rivals tried a balanced approach, with half local hires for on-the-ground expertise and half...
Entwistle threw that logic out with last night's room service. He initially recruited the majority of his investment-banking team from other Goldman offices. They had in common a commitment to make Goldman a player in India's boom. All but two employees are of Indian descent, but they're as likely to have come from New York City, London or Tokyo as Bangalore. Their boss can rely on "a team that knows Goldman's particular systems and culture inside and out," Moniz says. "They only have to get up to speed on the local market...