Word: goleman
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Dates: during 2000-2009
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...course, in the hard-nosed world of business--and especially during a recession--sensitivity in a boss might seem beside the point. But to psychologist Daniel Goleman, author of the 1995 best seller Emotional Intelligence and co-author of Primal Leadership (Harvard Business School Press), hitting stores later this month, it couldn't be more important. "Softer" skills such as empathy, intuition, and self- and social awareness, in his view, are what distinguish great leaders--and successful companies...
...addition to plotting strategy, planning budgets and recruiting talent, Goleman argues, providing positive emotional leadership is part of a boss's job; if he or she fails to do that, the bottom line, and not just morale, will suffer. Just as Goleman's first book redefined intelligence--showing that EQ matters as much as IQ--his new treatise, co-written with fellow academics Richard Boyatzis and Annie McKee, reassesses what makes a great leader...