Word: goleman
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Empathy also acts as a buffer to cruelty, and it is a quality conspicuously lacking in child molesters and psychopaths. Goleman cites some chilling research into brutality by Robert Hare, a psychologist at the University of British Columbia. Hare found that psychopaths, when hooked up to electrodes and told they are going to receive a shock, show none of the visceral responses that fear of pain typically triggers: rapid heartbeat, sweating and so on. How could the threat of punishment deter such people from committing crimes...
...corporate world, according to personnel executives, IQ gets you hired, but EQ gets you promoted. Goleman likes to tell of a manager at AT&T's Bell Labs, a think tank for brilliant engineers in New Jersey, who was asked to rank his top performers. They weren't the ones with the highest IQs; they were the ones whose E-mail got answered. Those workers who were good collaborators and networkers and popular with colleagues were more likely to get the cooperation they needed to reach their goals than the socially awkward, lone-wolf geniuses...
Nowhere is the discussion of emotional intelligence more pressing than in schools, where both the stakes and the opportunities seem greatest. Instead of constant crisis intervention, or declarations of war on drug abuse or teen pregnancy or violence, it is time, Goleman argues, for preventive medicine. "Five years ago, teachers didn't want to think about this," says principal Roberta Kirshbaum of P.S. 75 in New York City. "But when kids are getting killed in high school, we have to deal with it." Five years ago, Kirshbaum's school adopted an emotional literacy program, designed to help children learn...
Some psychologists go further and challenge the very idea that emotional skills can or should be taught in any kind of formal, classroom way. Goleman's premise that children can be trained to analyze their feelings strikes Johns Hopkins' McHugh as an effort to reinvent the encounter group: "I consider that an abominable idea, an idea we have seen with adults. That failed, and now he wants to try it with children? Good grief!" He cites the description in Goleman's book of an experimental program at the Nueva Learning Center in San Francisco. In one scene, two fifth-grade...
Given the passionate arguments that are raging over the state of moral instruction in this country, it is no wonder Goleman chose to focus more on neutral emotional skills than on the values that should govern their use. That's another book--and another debate...