Word: gomezes
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...things considered, the 1999 holiday season "was an enormous success," says Allen Weiner, vice president of analytical services at NetRatings, an e-commerce tracking firm. Jill Frankle, director of retail research at Gomez Advisors, agreed. An online poll her firm conducted the week after Christmas that showed 86.2% of online shoppers were at least somewhat satisfied with their experience; 46.5% were very satisfied, 25.7% were satisfied, 14% only somewhat so. Less than 2% of the 1,000 survey respondents said they would never shop online again...
...that an order has been received, and e-mails again when the shipment has left the warehouse. But the company is one of the savvy few that post whether a given item is in stock (a more helpful variation of Amazon's "usually ships within 24 hours"). Many consumers Gomez surveyed said they wished more sites tracked inventory in real time, Frankle notes...
...aggressive Net start-up, a brick-and-mortar retailer who fears getting "Amazon-ed" or a company content for now to dip a toe into the scary world of e-commerce, they're all interested in the future of your wallet. Says Dan Burke, senior analyst at Gomez Advisors, a rater of e-commerce sites: "We're just getting to the really interesting part, where we see who's doing it right and who's doing it wrong...
...sofas are the last thing you'd expect people to buy online, stocks might be the first. "Financial service is a paper transaction," says Gomez Advisors' Dan Burke. "There's no need to worry about shipping, returns or any of the stuff that makes regular e-commerce so challenging." Yet it will be December before Merrill Lynch, the company that brought "Wall Street to Main Street," offers its first $29.95 online trade. That will be more than three years after both a tiny upstart called ETrade and the discount brokerage Charles Schwab began allowing investors to trade stock...
...which $3.6 million in prizes will be handed out to players 35 and older. Now called the Worldwide Senior Tennis Circuit, it includes in its impressive galaxy such former stars as Connors, 47; John McEnroe, 40; Bjorn Borg, 43; Guillermo Vilas, 47; John Lloyd, 45; Yannick Noah, 39; Andres Gomez, 39; Henri Leconte, 36; and Mats Wilander...