Word: grenier
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Dates: during 1990-1999
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Robert E. Grenier, manager of the HSTO, is quick to explain that Harvard is not getting rich off calls...
...getting that rate--let me tell you that," Grenier says...
...HSTO keeps track of its revenue and adjusts rates accordingly, aiming to just break even, Grenier says...
...Grenier said that in his five years at HSTO he has never received complaints of this nature...
...This is very unusual. We understand that this is a problem that requires immediate attention," Grenier said...