Word: grossberger
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...seen as inflexible, too removed from a changing global economy to adapt. Analysts describe a Toyota management team that had fallen in love with itself and become too insular to properly handle something like the current crisis. "The reaction to [the situation] is a very Japanese thing," says Kenneth Grossberg, a marketing professor at Waseda University's business school in Tokyo. Jeffrey Kingston, director of Asian studies at Temple University Japan, says Toyota's managers don't understand how sensitive the American public is to auto-safety issues. "Their focus on the customer has been nonexistent," he says. "Toyota...
...Japanese corporations like Toyota: those lower in the organization find it difficult to deliver bad news to managers. Nearly every company faces this issue from time to time. "But this is a brand-threatening, life-endangering crisis," he says. Changing the way Toyota works won't be easy, says Grossberg. "Management cannot turn on a dime. They have so much invested in doing things the Toyota way," he says...
SENTENCED. AMY GROSSBERG, 20, and BRIAN PETERSON, 20; to 2 1/2 and 2 years in prison, respectively; in Wilmington, Del. The two pleaded guilty to manslaughter in the death of their newborn son in a Newark, Del., motel...
...case that shocked the nation, Amy Grossberg and Brian Peterson, high school sweethearts from affluent New Jersey families, went to prison Thursday for contributing to the death of their newborn infant in a Newark motel room in 1996. Grossberg was sentenced to two and a half years, while Peterson received a lesser sentence of two years because, said Superior Court Judge Henry Ridgely, he pleaded with Grossberg to seek help with the pregnancy. Both defendants could have received 10 years. Sobbing in court, Grossberg said, "I'll never be able to forgive myself for what happened." Today is her 20th...
...November of 1996, college first-years Amy Grossberg and Brian C. Peterson Jr. were charged with murder after allegedly consigning their newborn son to a dumpster outside the room they had occupied at a Comfort Inn in Delaware...