Word: guest
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...Palacoeur For the head concierge at the Intercontinental Bora Bora resort--a former employee of the Paris Ritz, Le Crillon and Le Bristol--fulfilling guests' needs can be a challenge on a remote South Pacific island. "If a guest wants a Cuban cigar, he doesn't need to know you've anticipated his request by at least a month to get it through local customs," says Palacoeur, who lists among his triumphs securing a submarine for an underwater wedding in which the groom was a diver but the bride was not. "That was the deepest kiss I ever...
...would you change the Senate's current comprehensive immigration bill? -(SGT) Matthew Anderson, BAGHDADI'd take out the amnesty and guest-workers parts. And come to think of it, even the security issues are bogus. There's no part of this bill that I want...
...position in April called the director of fun--one of the few in the entire lodging industry. With a background in the cruise business, Joshua Riffe has a mission to oversee the creation of leisure activities and programs. Part of his job begins up to two weeks before a guest arrives, with a phone call to inquire about any special reservations or amenities and inform the individual of local events that will be taking place during his or her stay...
...True luxury means that everything is waiting for me when I arrive. It's totally hassle free, and I can go about enjoying myself," says Debra Delduchetto, 53, a regular guest of the hotel from Syracuse, N.Y., who often travels with her 18-lb. Norfolk terrier, Jack...
...well-heeled travelers, some hotels are testing new and revolutionary high-tech services. Wireless Internet connections are nothing new, but how about ordering a sandwich from your poolside lounge chair without having to summon a waiter? The W Los Angeles will test a service in June that allows guests to place an order for food, drinks, late checkout or anything else via touch-screen technology on pool furniture. Once the order is placed, it is wirelessly transmitted to the desired destination and someone delivers the requested item right to the guest. "Having something take no effort at all is becoming...