Word: guillant
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...Louis le Guillant, director of the Center for Treatment and Social Readaptation at Villejuif, near Paris, reported in Presse Medicale that fully a third of the operators have feelings of "profound lassitude" or "veritable annihilation" at the end of a day. Some are so shaken that they take subways in the wrong direction or wander aimlessly in front of speeding autos. Many walk home, to settle their seething tempers before facing families. Few can concentrate on any intellectual activity. Reading is difficult. More than half cannot sleep restfully, and 38% suffer from full-scale insomnia. Other effects: depression and thoughts...
...Guillant and assistants dutifully took note of all this, as well as of the complaint that operators must ask permission of their supervisors to go to the toilet, with the "round trip" restricted to five minutes. They found essentially the same symptoms in all telephonistes, regardless of their living conditions or other background factors. Concluded the doctors: "It's their work which seems to be essentially responsible...
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