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...those stranded. The group takes a strong stand against tarmac delays not just because they inconvenience passengers but also because they compromise safety. "I wonder if heroic Captain Sullenberger and his crew could have performed as they did after hours on the tarmac," says the group's director, Kate Hanni...

Author: /time Magazine | Title: Unemployment Special: Travel Steals and Freebies | 3/16/2009 | See Source »

...three flights suffered delays. And changing the culture of the FAA so it's less reliant on airline self-regulation, as the Department of Transportation's Inspector General recommended this week, will require significantly increased funding for inspectors - something that's unlikely to happen by Memorial Day. Kate Hanni, who became an outspoken activist for a still-pending passenger's bill of rights after being stuck for hours on a notorious American Airlines flight in December 2006, says this week's upheaval has only been a reminder of what travelers in the U.S. have learned to put up with. "After...

Author: /time Magazine | Title: Was Airline Chaos Avoidable? | 4/11/2008 | See Source »

...ended up landing in Austin and sitting on a tarmac there for almost nine hours before they were allowed to deplane because no gate was ready. But according to the BTS records, flight 1348 was simply "diverted." "It's like our flight didn't even exist," says Kate Hanni, a passenger onboard flight 1348, which she says had overflowing toilets and little food or water. She went on to found the Coalition for an Airline Passenger's Bill of Rights, a grassroots organization that is lobbying Congress to federally mandate that all tarmac delays be capped at four hours. When...

Author: /time Magazine | Title: Flight Delays: Worse than Reported? | 7/5/2007 | See Source »

...almost impossible to determine how many flights are getting delayed on the tarmac. Smallen acknowledges that the available BTS data cannot accurately answer that question. To find data on Hanni's flight, Mogel - who runs a business developing software products - had to sift through FAA records to see when and where her flight actually landed. "That process of brute force takes about 30 minutes per flight," he says. "In 2006, there were 120,000 cancelled flights and 16,000 diverted flights. We're talking 136,000 flights to look at." Castelveter admitted that with new reporting procedures, the BTS data...

Author: /time Magazine | Title: Flight Delays: Worse than Reported? | 7/5/2007 | See Source »

...until that bill is passed, Hanni says passengers should prepare for the worst. She advises that they pack enough medicine and food and purchase enough water before boarding. "You really have to become a savvy traveler because there is no recourse once you are on that plane," she says...

Author: /time Magazine | Title: Flying the Precarious Skies | 6/11/2007 | See Source »

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