Word: harteveldt
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...shores. Tiny Tunisia has 24 tourism offices in 19 countries across the globe. South Africa has 10 offices on four continents. America has none, relying instead on the private sector to attract tourists. "Airlines, tour operators, hotels - they've had the responsibility of promoting America," says Henry Harteveldt, a travel industry analyst at Forrester Research in San Francisco. "The government has stayed away from these kinds of initiatives and as a result, we've lost out on travelers...
Helping keep travelers at bay are tighter visa restrictions, tougher entry procedures at immigration desks and a general increase in anti-American sentiment in the wake of the wars in Iraq and Afghanistan. "We took foreign travelers for granted and erroneously assumed they would just keep on coming," says Harteveldt...
Although the fee will likely be "hidden" within airfares, Harteveldt is concerned that it could ultimately work against TPA initiatives and "come back to haunt us." But Senator Dorgan counters that $10 is far lower than similar fees - ranging from Ireland's $14 entry tax to the U.K.'s whopping $100 - paid by Americans when they travel abroad. And with a mere 35 countries that would be required to pay the fee, fewer than 30% of foreign travelers will be affected...
...ventures, selling tickets online makes sense. With pricing and availability constantly changing, instant updates are essential. What's more, airlines save up to $20 a ticket in commissions, fees and mailing costs. "You're not shipping 40 lbs. of dog food across the country," says Internet analyst Henry Harteveldt of Forrester Research...
Unless the DOJ clips Orbitz's wings, the site is likely to put the squeeze on independent agents like Expedia. "Orbitz isn't going to put Travelocity or Expedia out of business, but it's going to stir up the pot," says Harteveldt, who expects Web travel sales to top $29 billion...
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