Word: hartness
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After dropping off the letter on Oct. 18, Greenspan and four other students met with Hart three days later...
Greenspan sent the letter to Hart, Dean of Undergraduate Education Benedict R. Gross ’71, Assistant Dean of Undergraduate Education Jeffrey Wolcowitz and Benjamin Friedman, director of undergraduate studies in the economics department...
...Hart] listened, I think somewhat in shock, at the magnitude of some of our complaints,” Greenspan said. “We had a midterm that morning, so he came to the next lecture, and I think seeing the teaching with his own eyes was enough to convince him that something needed to be done...
...Hart said the department first responded to the complaints by asking students in the class to complete course evaluations. These evaluations are a routine part of many courses, he said, but in this case they were conducted earlier in the semester than is regular to make sure the class shared Greenspan’s problems...
...clear that there was a problem and we addressed it pretty quickly. I think it’s good for students to voice their concerns,” Hart said...